Franchise Operations Manuals


We can produce an award-winning, good-looking, professionally written and edited Franchise Operations Manual for you at an affordable price in as little as 90 days.

Operations Manuals - The Secret to Franchise Success

Actually, it’s no secret. A quality Operations Manual is the single most critical factor when it comes to your initial and ongoing franchise system success.

What attracts people to franchising is a known brand and a proven, well-documented business model. What makes franchising work is consistency.

The only sure way to establish and enforce consistent, uniform brand standards across your entire franchise system, protect your intellectual property and trademarks, and provide world-class initial and ongoing training is with a comprehensive, good-looking, professional Operations Manual.


With our Custom Franchise Operations Manuals, we do all the work, including research, writing, editing, and formatting with at least one onsite visit to your location and unlimited phone, email, and Skype consultation during development.

Step One - Documents Review

We begin with a detailed review of your Franchise Disclosure Document (FDD), Franchise Agreement, and other legal documents including your existing Operations Manual if you have one, to make sure the Operations Manual we produce for you accurately reflects what is in the FDD, Franchise Agreement, your brand, system standards, and company culture.

We will also review any written procedures you already have, for example, dress codes or uniforms, menus, training materials, opening and closing checklists, daily operations, sales transactions or Point of Sale system, safety materials, marketing and advertising, and any inventory controls or policies.  Anything you have in writing even if it is hand-written.

  • If you don't have a completed Franchise Disclosure Document (FDD) or Franchise Agreement yet, I can help you. Be sure to contact me for a free consultation.

Step Two - Location Visit

The location visit is a meeting to collect the information we need to begin preparing an Operations Manual specific to your business model and franchise system. During the visit, we work personally with you to learn everything we can about your business, industry, policies, brand, and company culture.

We will also review and collect any documents and other necessary collateral to use when preparing the manual.  Other than out-of-pocket expenses, there is no additional charge for the initial location visit.

Step Three – Rough Draft

In about 60 days, you'll receive a rough draft for review to let us know about any changes or additions that you would like or that may be required. We will make any changes and additions you request, assemble the manual as a second draft, and continue to work with you and make any other changes and additions you require until you are delighted with the content and layout, as well as the look and feel of the finished product.

Step Four – Final Version

You will receive a full color printed version of the manual in a 3-ring binder, in editable Microsoft Word, and also as a secure, password-protected Adobe PDF document. You can reproduce as many copies as you need, send the PDF version to an online printer, post to your website, and distribute it electronically to your franchisees.

Ownership and Revisions

You own the manual and can make as many changes or revisions as you like. We can also provide ongoing changes and updates as your franchise system grows and matures.


Our Custom Operations Manuals range from about $5,000 to $25,000 according to your existing written documentation or Operations Manual, and the total number of pages.

Operations Manuals seem expensive and time-consuming, especially when you are first starting, but a complete Operations Manual is the single most critical factor when it comes to your initial and ongoing franchise system success.

There are no successful franchise systems without a well-written, effective Operations Manual.

Online Meeting / Preview

Please use the Contact Form to schedule a meeting to discuss your Operations Manual project and budget.  Evenings are available by appointment.

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